Frequently Asked Questions

Call us immediately at 0905 110 2793. Our team is available 24/7 and will guide you through every step. We will arrange for the transfer of your loved one and begin the funeral arrangement process at your pace.

There is no strict deadline, but it is recommended to begin arrangements within 24–48 hours. Our staff will assist you in making decisions at a pace that is comfortable for your family while ensuring all legal and logistical requirements are met.

Yes. Funeraria Saint Joseph serves families of all faiths and cultural backgrounds. We work closely with your family and religious leaders to ensure the service reflects your traditions, beliefs, and wishes.

Our packages typically include transportation, embalming and preparation, viewing arrangements, a casket or urn, funeral service coordination, and documentation assistance. Visit our Packages page for a full breakdown of what each tier includes.

Absolutely. We believe in full transparency. Our staff will provide you with a complete itemized price list during your consultation, and you are never charged for services you did not request or approve.

Yes. We understand that funeral costs can be a burden, which is why we offer flexible payment arrangements. Please speak with our team to discuss options that work best for your family's situation.

Many life insurance policies can be used to cover funeral expenses. We can work directly with insurance providers on your behalf. Bring your policy documents to your consultation and we will help you understand your coverage.

Pre-need planning allows you to arrange and pay for your own funeral in advance. It removes the burden from your family during a difficult time, locks in current pricing, and ensures your final wishes are honored exactly as you intended.

Yes. Pre-need plans are flexible. You can update or modify your arrangements at any time. We recommend an annual review of your plan to ensure it still reflects your wishes and circumstances.

Yes. If you relocate or circumstances change, your pre-need plan can be transferred. Please contact our office and we will assist with the transfer process and ensure continuity of your plan.

Funds paid in advance are held in a secure trust account in accordance with legal requirements. Your money is protected and used solely for the funeral services you have pre-arranged. Full documentation will be provided.

Burial involves interring the body in a casket in a cemetery, while cremation reduces the body to ashes which can be kept, scattered, or interred. Both options include full funeral services and can be personalized to honor your loved one's memory.

Yes. We offer home arrangement services and can coordinate services at your family home, church, or any preferred venue. Our team will handle all logistics so your family can focus on being together.

Yes. We provide full transportation services including transfer of the deceased, family transport, and hearse services. We serve the Candaba, Pampanga area and surrounding municipalities.